Crisis Services Advocate

Overview

Seeking compassionate individuals looking to help make a difference! If you are passionate about making a difference in someone’s life and want to work for an organization that appreciates and recognizes their employee’s success, we encourage you to apply today!

Full Time Crisis Services Advocate on our Jametown Corps Team

• Full-time

• Generous time off every year including 14 paid holidays, up to 3 personal days, vacation time, and sick time
• Employer funded Pension Plan (company contributions begin after 1 year of continuous employment)
• Comprehensive Health Care Coverage with low cost employee premiums, co-pays, and deductibles
• Company Paid Basic Term Life Insurance for Employee
• Long Term Disability Insurance
• Eligibility for supplemental insurance plans including Short Term Disability, AFLAC, and Voluntary Term Life
• Flexible Spending Account
• Eligibility for Federal Student Loan Forgiveness Program
• Tax Deferred Annuity (403B)
• Christmas Bonus
• Wireless discount for Verizon customers
• Free parking

The Crisis Services Advocate position exists to assist the Shelter Manager and the Anew Center Program Director in the delivery of Anew Center programs and services. The Salvation Army Anew Center provides services in Chautauqua County including the Residential Domestic Violence Program-Agnes Home, The Non-Residential Domestic Violence Program, and the Rape Crisis Program.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Read and follow The Salvation Army Employee Handbook and the policy and procedure manual specific to the Anew Center.
• Initial approval of client admission into shelter according to policy and procedure and complete intake information, including the DHHS application.
• Provide care for the residents of the shelter to ensure that safety and basic needs are met.
• Ensure that shelter rules are followed according to policy and procedure.
• Maintain cleanliness of the shelter and resident rooms as necessary, which includes sorting donations, laundry, organizing supplies, etc.
• Assist in food preparation and housekeeping duties as necessary.
• Answer the Domestic Violence/Rape Crisis phone lines, including the 24 hour hotline.
• Assess needs, offer information and referrals, and provide crisis intervention to clients residing in shelter and/or contacting the hotline.
• Conduct a "walk through" of shelter throughout each shift.
• Complete service reports, track statistics, and all other assigned paperwork.
• Provide Rape Crisis and Domestic Violence emergency advocacy and accompaniment services upon direction by the Shelter Manager and/or Program Director after the acceptable completion of training.
• Attend trainings a minimum of 10 hours annually.
• Transport clients to shelter and various appointments as directed by the Shelter Manager and/or Program Director.
• Assure compliance with fire and safety procedures.
• Maintain client confidentiality and professional boundaries.
• Communicate pertinent information relevant to the operations of the program to the immediate supervisor and/or Program Director.
• Attend staff meetings, educational and training seminars as directed.
• Participate in agency events upon request.
• Serve as a Mandated Reporter and report any incidents of child abuse/neglect to the assigned Response Team staff member and the mandated reporter hotline.
• Meal and on-duty policies: meals may be on-the-job; if off-clock for meals is required, arrangements must be made in advance and documented on the timesheet.
• Understand that as an agency offering 24-hour service, coverage for other shifts may be required.
• Understand that as an employee, there may be occasion for the addition of other responsibilities as needed, per the direction of the immediate supervisor, Program Director, or Commanding Officers.

• Must satisfactorily complete the sexual assault training in order to be a certified rape crisis counselor.
• Must have a valid driver’s license that meets The Salvation Army insurance requirements.
• Must have computer/typing skills to complete statistics, maintain case files, and correspond via email.
• Must have the ability to climb stairs and carry supplies to and from upper levels of the building.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.