Crisis Services Advocate

Overview

Base pay range: $17.25/hr - $17.25/hr this range is provided by The Salvation Army USA Eastern Territory. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Seeking: compassionate individuals looking to help make a difference! If you are passionate about making a difference in someone’s life and want to work for an organization that appreciates and recognizes their employee’s success, we encourage you to apply today!

Position: Full Time Crisis Services Advocate on our Jamestown Corps Team

Our Full Time Opportunities Offer

• Generous time off every year including 14 paid holidays, up to 3 personal days, vacation time, and sick time
• Employer funded Pension Plan (company contributions begin after 1 year of continuous employment)
• Comprehensive Health Care Coverage with low cost employee premiums, co-pays, and deductibles
• Company Paid Basic Term Life Insurance for Employee
• Long Term Disability Insurance
• Eligibility for supplemental insurance plans including Short Term Disability, AFLAC, and Voluntary Term Life
• Flexible Spending Account
• Eligibility for Federal Student Loan Forgiveness Program
• Tax Deferred Annuity (403B)
• Christmas Bonus
• Wireless discount for Verizon customers
• Free parking

Scope And Purpose Of Position

The Crisis Services Advocate position exists to assist the Shelter Manager and the Anew Center Program Director in the delivery of Anew Center programs and services. The Salvation Army Anew Center provides services in Chautauqua County including the Residential Domestic Violence Program-Agnes Home, The Non-Residential Domestic Violence Program, and the Rape Crisis Program.

Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Will be responsible for reading and being familiar with The Salvation Army Employee Handbook, and will read and follow the policy and procedure manual specific to the Anew Center.
• Initial approval of client admission into shelter according to policy and procedure and complete appropriate intake information, including the DHHS application.
• Provide care for the residents of the shelter to ensure that safety and basic needs are met.
• Ensure that shelter rules are followed according to policy and procedure.
• Maintain cleanliness of the shelter and resident rooms as necessary, which includes sorting donations, laundry, organizing supplies, etc.
• Assist in food preparation and housekeeping duties as necessary.
• Answer the Domestic Violence/Rape Crisis phone lines, including the 24 hour hotline.
• Assess needs, offer information and referrals, and provide crisis intervention to clients residing in shelter and/or clients contacting the hotline.
• Conduct a "walk through" of shelter throughout each shift.
• Shall be responsible for completing service reports, tracking statistics, and all other assigned paperwork.
• Provide Rape Crisis and Domestic Violence emergency advocacy and accompaniment services upon direction by the Shelter Manager and/or Program Director after the acceptable completion of training.
• Attend trainings a minimum of 10 hours annually.
• Transport clients to shelter and various appointments as directed by the Shelter Manager and/or Program Director.
• Assure compliance with fire and safety procedures.
• Maintain client confidentiality and professional boundaries.
• Communicate pertinent information relevant to the operations of the program to immediate supervisor and/or Program Director.
• Attend staff meetings, and educational and training seminars as directed.
• Participate in agency events upon request.
• Serve as a Mandated Reporter and report any incidents of child abuse/neglect to the assigned Response Team staff member, and the mandated reported hotline.
• Understand that meals may be on-the-job; if circumstances require the need for you to be off the clock for your meal period, arrangements need to be made in advance, and you will need to document a meal break on your time sheet.
• Understand that as an agency offering 24 hour service, at times coverage for other shifts may be required.
• Understand that as an employee of The Salvation Army,…