Full Stack Software Engineer, Churn

Staff Full Stack Software Engineer, Churn

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Dropbox isn’t just a workplace—it’s a living lab for more enlightened ways of working. We're a global community of bold visionaries and resourceful doers who are shaping the future of Dropbox—and with it the future of work. Our Virtual First model combines the autonomy of a distributed workplace with the power of human connection, making space for both meaningful work and meaningful relationships.

With our start‑up mindset and enterprise‑level opportunities, you can be who you are and grow into who you’re meant to be. Here, you can own your impact to make work more intuitive, joyful, and human—for you as a Dropboxer and for hundreds of millions of people worldwide. If you're ready to push boundaries—and yourself—Dropbox is ready for you.

The Dropbox Engineering Team builds the technology that creates more enlightened ways of working for hundreds of millions of people. Every day, our platforms—including Dropbox Dash, Dropbox Sign, and our core sync engine—handle over a billion files for users worldwide, creating engineering challenges as great as the opportunity for impact. Our software engineering team uses a range of technologies to solve interesting problems, including Python, React, Node.js,

JavaScript, Mongo

DB, Postgre

SQL, and Android development. We think like a startup but build for an enterprise, exploring new possibilities that transform how people work. If you're excited about turning complex technical challenges into intuitive solutions at scale, join our Engineering team. Areas of work include Machine Learning Engineers, Infrastructure Engineer, Product SWE Frontend and Backend, Mobile Software Engineers (iOS and Android), Engineering Manager, Data Engineer, Software Development Engineer in Test, Security Engineering, Site Reliability Engineer, Technical Program Managers, Network Engineer, Datacenter Engineer, Technical Supply Chain Manager and more.

As a Staff Full Stack Software Engineer on the Churn and International Growth team, you will work across large scale projects with a focus on reliability, performance, and 0 → 1 execution in new international markets. You will support our push toward AI‑enabled products by contributing to a modern stack for rapid prototyping and dependable deployment. You will set the technical vision, lead full stack development, and help define a unified architecture for cancellation and internationalization flows.

You will partner closely with product, data science, design, and engineering leaders across the business to deliver software that drives customer and business value. This role will oversee a high impact portfolio focused on reducing churn and accelerating global growth, including our Churn Prevention Engine and a range of early churn, down sell, and cancellation optimizations.

Our Engineering Career Framework is viewable by anyone outside the company and describes what’s expected for our engineers at each of our career levels. Check out our blog post on this topic and more here.

• Translate business requirements into clear, scalable technical solutions.
• Strengthen team collaboration through code reviews, knowledge sharing, and mentoring.
• Define and execute a multi‑year, multi‑team technical strategy with measurable impact.
• Align technical solutions with business goals in partnership with cross‑functional teams.
• Lead by example through high‑quality code, thoughtful reviews, and hands‑on mentorship.
• Drive product innovation by balancing user needs, technical rigor, and business outcomes.

On‑call work may be necessary occasionally to help address bugs, outages, or other operational issues, with the goal of maintaining a stable and high‑quality experience for our customers.

• 10+ years of experience as a backend or full‑stack engineer with a track record of delivering scalable, reliable systems.
• BS in Computer Science or a related field, or equivalent experience.
• Strong expertise in backend technologies such as Golang and Python.
• Strong expertise in frontend…