Mortgage Loan Processing Manager

Mortgage Loan Processing Manager

First Community Credit Union (FCCU) invites qualified applicants to take on the role of Mortgage Loan Processing Manager. FCCU is the largest credit union in the region with over a billion dollars in assets. FCCU offers competitive total compensation, technical and leadership development, and opportunities for industry and community involvement.

Responsibility: Oversee the daily operations of the mortgage loan processing function, ensuring loans are processed accurately, efficiently, and in full compliance with regulatory and investor requirements. Lead, coach, and develop a high‑performing processing team, partner with mortgage lenders, underwriting, closing, and secondary market partners to drive timely loan approvals and closings.

• Lead and support the mortgage processing team providing supervision, coaching, and technical guidance across all loan operations functions.
• Ensure workflow continuity and efficiency through cross‑training, role coverage, and effective management during high‑volume periods.
• Oversee loan quality and compliance by participating in underwriting and conducting appraisal, prefunding, and file quality reviews.
• Drive team performance and accountability by monitoring progress, setting expectations, and ensuring timely, accurate loan processing.
• Maintain strong regulatory and investor compliance by staying current on agency, investor, and mortgage insurance guidelines.
• Promote a positive and professional work environment by resolving complex issues, supporting staff development, and enforcing internal policies and security standards.

• Bachelor's degree in business administration, finance or related field or comparable work experience.
• Three years’ experience with mortgage lending or underwriting.
• Experience with loan origination systems or banking systems related to loan processing.
• Comprehensive knowledge of federal and state regulations and laws as they pertain to mortgage lending.
• Excellent communication skills, both written and verbal.
• Detail oriented with ability to prepare clear and concise reports.
• Supervisory or leadership experience preferred.

Benefits include 11 paid federal holidays, 401(k) match, fully paid single medical, dental and vision, and support for family and work‑life balance.

Full time Monday–Friday.

FCCU utilizes the DiSC assessment to better understand communication styles and workplace behaviors.

Mid‑Senior Level

Full‑time

Finance and Sales

Banking

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Applications may be submitted through .