Cluster:Cluster Head

About Branch Banking:
With branches spread across 26 states and 6 union territories, the branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank's strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank's customer engagement strategy across products and services

About the Role:

The Cluster Head (CH) heads a network of branches and is responsible for business expansion and growth in the Cluster so as to achieve the topline and profitability goals of the cluster. The CH coordinates with the branch heads to ensure that they are able to respond proactively to the business issues and challenges by providing them with the required guidance and support.

The CH is also responsible for maintaining regulatory and procedural compliance

Key Responsibilities
Implement the cluster business plan through the team of Branch Heads for profitable growth.
Plan and ensure implementation of Branch expansion plans, upgradation of extension counters/ Branches and Points of Service, in line with the growth plans of the Bank.
Establish budgets and targets and provide guidance to the Cluster Heads and Branch Heads in preparing business plans for their respective areas
Establish and strengthen relations with Key Customers in collaboration with the Branch Head/ Branch team to generate business
Review and monitor performance of the Clusters and Branches for ensuring achievement of all targets, productivity, quality and compliance standards.
Review and ensure compliance of all processes according to bank's policies including timely action on internal and statutory audit observation
Coach and mentor high potential talent to develop them for higher responsibilities.
Ensure manpower needs are fulfilled to implement the branch/ business expansion in the cluster
Liaison with project team, infrastructure and support service providers for efficient service delivery

Qualifications:

Optimal qualification for success on the job is:
Graduation / Post-Graduation (MBA-Marketing preferred) from a recognized institute
NCFM and AMFI Certifications
Role Proficiencies:
For successful execution of the job, the candidate should possess the following:
Knowledge of industry, technology, marketing, and product trends
Knowledge of regulatory guidelines and norms
Good communication (both verbal and written) skill in both English and the local language
Ability to manage complex client situations
Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment
Ability to handle pressure and meet deadlines
Ability to coach and mentor others
#Come As You Are  'We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply'