Customer Service Representative - Janesville, WI

Grainger - :  [Customer Service Representative] As a Customer Service Representative at Grainger, you'll:
Build and strengthen customer relationships by responding to a high volume of inbound?phone calls that leave customers with a positive impression;
Navigate customers challenges by using all resources for account selection, product identification, order placement, and order?management;
Resolve customer concerns such as product search, pricing and invoicing discrepancies, apply credit, and facilitate returns;
Manage and mitigate risk by taking appropriate actions.