Patient Access Representative

Patient Access Representative (20 hours)

WI-SSM Health Dean Medical Group, Janesville

Worker Type: Regular

Job Highlights: Janesville Urgent Care, Weekend shift 8a-4p both Saturday and Sunday. Additional varied hours available throughout the week.

Job Summary: Responsible for communicating with patients, participants and staff to accurately schedule patients for prescribed procedures and gather the necessary demographic, insurance and clinical information for the procedure.

• Gather information from patients and enter it into the appropriate database.
• Seek appropriate resources to resolve issues about the type, date or location of prescribed procedures.
• Schedule patient procedures efficiently, coordinating and communicating schedules.
• Assist with coordination of activities related to insurance pre-certification/authorization.
• Provide counseling to patient, participant or their representative regarding pre-service requirements and instructions.
• Perform clerical and reception duties associated with patient registration.
• Perform other duties as assigned.

• Education: High School diploma, GED, or 10 years of work experience.
• Experience: No experience required.

• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
• Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
• Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
• Frequent keyboard use/data entry.
• Occasional bending, stooping, kneeling, squatting, twisting and gripping.
• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
• Rare climbing.

None required.

CO Dane Centralized Operations

Variable Shift (United States of America)

20 hours

• Paid Parental Leave:
  Eligible team members receive one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
• Flexible Payment Options:
  Voluntary benefit offered through Daily Pay provides hourly team members instant access to earned, unpaid base pay before payday (fees may apply).
• Upfront Tuition Coverage:
  Upshcore tuition coverage through Flex Path Funded for eligible team members.

SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status, or any other characteristic protected by applicable law.