Onsite Epic EMR IT Support Desk Analyst
Listed on 2026-10-17
-
IT/Tech
IT Support, HelpDesk/Support, IT Business Analyst, Technical Support
Mercyhealth seeks a Service Desk Analyst to provide end-user support onsite in Janesville, WI. You will handle hardware and software issues, support Epic EMR and enterprise apps, log tickets, and assist with password resets and access requests.
The role emphasizes strong customer service, incident ownership, and documentation for the knowledge base. Some travel to other Mercy locations may be required, and a relevant IT degree or experience is preferred.
The Onsite Epic EMR IT Support Desk Analyst role at Mercyhealth is now open for applications in Janesville, WI, United States.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Janesville, WI, United States.
This opportunity is part of our work in IT & Technology.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).