Director of Inpatient Nursing - ICU

The Director of Inpatient Nursing - Intensive Care Unit (ICU) plans, organizes, and directs nursing practice and operations within assigned critical care areas in alignment with the Health System’s Mission, Vision, Values, and Philosophy. This role ensures high-quality, evidence-based, patient-centered care and accountability for patient safety, clinical outcomes, patient experience, and system performance goals. The Director demonstrates exceptional organizational and leadership skills, manages competing priorities, and mentors and develops nursing leaders.

Responsibilities include staffing and resource management; interviewing, selecting, orienting, training, coaching, and evaluating partners; and implementing corrective action when necessary.

Has familiarity with components of a Magnet environment and is supportive of all initiatives within the structure. Ability to develop, articulate and implement a strategic vision for Departments in which they are responsible for which align with System and Department of Nursing Mission and Vision. Excellent business acumen and analytical skills. Strong problem solving abilities in complex situations. Strong financial skills;

ability to manage budgets and teams to meet organizational objectives. Experience in areas of cost savings, expenditure controls, and efficiencies in health care operations. A visible nursing leader with outstanding relationship building skills. A demonstrated record of success in identifying, recruiting and retaining strong clinicians and unit leaders. Must possess strong physician relationship skills with a proven track record of collaborative partnering with physician leaders.

Patient focused with a strong commitment to delivering the highest levels of quality, safety, and customer service. Is responsible for achievement of patient satisfaction (Press Ganey and HCAHPS) action plans to achieve targets for their areas of responsibility. Experience with process improvement in operations, quality, and organizational change. Knowledge of continuous quality improvement management principles and practices. Knowledge of accreditation and certification requirements and standards.

Strong communication and presentation skills, both written and verbal. Able to communicate effectively and persuasively with individuals and groups through compassion, creativity, and consistent visibility. Demonstrated ability in developing and mentoring staff and colleagues. Leads by example, consistently demonstrating highly professional behavior. Demonstrates personal and professional accountability and holds others to the same. Demonstrates decisiveness and an ability to gain consensus where appropriate.

Able to align diverse constituencies’ needs and expectations that result in win-win solutions. Strong nursing leader who is customer focused with a collaborative, can-do attitude. Exhibits a passion for nursing. Serves as a role model and coach for Service Excellence Standards and service recovery.

Bachelor of Science in Nursing or Master of Science Degree in Nursing, If the individual has a BSN, a Master’s Degree in a related field is preferred. Must have a minimum of 3 to 5 years of progressively responsible hospital nursing leadership experience. Experience working in Magnet environment desirable.

Licensed professional nurse in the state of practice.

Excellent interpersonal and communication and conflict resolution skills. Genuine concern for people. Strong verbal and written communication skills. Adept listener with the ability to interpret concerns.

To perform this job successfully, intermediate computer knowledge is…