Quality Assurance Manager

About the Company

For the past 55+ years, family-owned and operated, Prent Corporation has been the world leader in custom thermoformed packaging serving the Medical, Electronic, and Consumer industries. A global leader with strong technology-based employees who enjoy working in a fast-paced environment while recognizing their opportunity to make a difference and continue their career growth.

The Quality Manager ensures company quality policies and objectives are followed and maintains ISO 9001 and ISO 13485 certifications. They lead Quality Engineers to build strong customer relationships, improve quality performance, manage customer audits, complaints, and corrective actions, while tracking key quality metrics. They also promote continuous improvement and foster a strong culture of quality across the organization.

• Ensure company quality policies, objectives, and plans are implemented.
• Assist in maintaining ISO 9001 and ISO 13485 registrations.
• Direct the Quality Engineers at Prent Janesville in developing and fostering strong customer relationships with key partners.
• Work closely with all areas of the business to understand customer value and ensure delivery of that value right and on time.
• Drive critical business projects and initiatives that move the business forward.
• Work with other QA division leaders to create a consistent quality experience across regions.
• Coordinate customer quality requirements and customer audits as necessary.
• Manage and drive improvement on customer complaints and CAPAs by ensuring sufficient root cause analysis and quality at the source removal of issues.
• Track and analyze KPIs for the department and organization to help drive quality.
• Train and mentor the organization in CI and quality techniques to create a culture of quality that involves the whole organization.
• Continually review and recommend changes to the organization and department based on industry best practices, technology, and techniques.
• Coordinate Prent process improvement/preventative action program.
• Other duties as assigned.

• Four‑year degree, including coursework in math, statistics, and quality, or equivalent experience.
• 5+ years Quality Assurance or Quality Engineering experience with demonstrated abilities in process capability analysis, Lean Six Sigma, SPC, and ISO standards.
• Management experience.
• Strong verbal and written communication skills.
• Ability and willingness to travel to and work as needed at other North American plant locations.
• Strong leadership skills and abilities.

• Competitive compensation based on experience.
• Profit sharing plan.
• Choice between two outstanding group medical plans.
• Group dental and supplemental life insurance.
• 24/7 access to fitness center for you and your spouse.
• Basic group life insurance, holiday pay, vacation pay.
• Tuition assistance if you choose to continue your education.

Apply Online:  Other options:
Submit an online application on our website or complete an application in person using the lobby kiosk located at 2225 Kennedy Road, Janesville. Some positions may require pre‑employment testing directly after submitting an application. Applications will not be considered submitted without completing the full process. For questions, call 608‑754‑0276.

Equal Opportunity Employer. EOE.