Technology and Independence Officer; Nights - hpw

Technology and Independence Officer (Nights) – 30hpw

Location: Technology and Independence Service, Jarrow Town Hall

Salary: £28,598 pa pro rata (£14.82ph) plus 10% Shift Allowance

The world of Technology Enabled Care is expanding every day with new technologies and digital solutions that can support people to remain safe and independent in their own homes. We are looking for individuals enthusiastic about providing this type of support to residents of South Tyneside.

• Respond at the frontline of our Alarm Receiving Centre to emergency calls from individuals in crisis, liaising with Responders and Emergency Services to ensure the most appropriate support is dispatched swiftly and effectively.

• Handle vital out‑of‑hours calls relating to Council and Housing, coordinating with colleagues and partners to keep the Borough running around the clock.

• Install and service the latest Assistive Technology equipment prescribed by our assessment team, helping residents to remain independent.

This 24/7, 365‑day service is delivered to principles that meet TSA Quality Standards. The role follows a rota that typically includes:

• Three nights on followed by two days off
• Three nights on followed by eight days off
• Three nights on followed by two days off

You will work within a supportive and proactive team of TEC professionals with an agreed goal of providing an effective and efficient Assistive Technology service. Full on‑site training will be provided, and the role also opens up opportunities for additional learning, training and progression within South Tyneside Council.

We offer an excellent benefits package. Further information is available here –

For an informal discussion about this post, please contact Christopher Perry, Team Manager, Technology and Independence on .

South Tyneside Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Enhanced Disclosure and Barring Service (DBS) disclosure will be sought along with other relevant pre‑employment checks.

For posts that require working in or entering a CQC‑regulated care home, it would be preferred but optional that you have been fully vaccinated against COVID‑19 (unless medically exempt) as a condition of employment.

We do not currently offer skilled worker visa sponsorship.

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Please note that if you apply for this role, all communication regarding your application will be sent to the email address registered with North East Jobs; please check your junk mail.

Closing date:
Noon, Wednesday 25 February 2026.
Interviews will be held on Tuesday 10 March 2026.