Quality Manager

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* Note:

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High Level Mission Statement The mission of the Quality organization is to maximize customer satisfaction at the lowest possible cost of quality.

High Level Statement of the Role The Quality Manager serves as the team leader of the plant Quality organization. The quality manager finds, implements, and maximizes the utilization of world class people, processes, systems, software, and techniques for relentless, continuous, measurable improvement in every area of the organization. The quality manager is directly responsibility via the organization he/she heads, for supplier quality, quality engineering, failure analysis engineering, reliability engineering and testing, customer quality, RMA/field failure analysis, and corrective and preventive actions, compliance with customer specifications, compliance with industrial standards, certifications, and regulations, as well as receiving and outgoing inspection and audit.

High Level

Roles & Responsibilities undefined Comply with all Safety, Electrostatic Discharge (ESD) and Quality Management System (QMS) requirements

Leads plant Quality Organization Drives continuous improvement in customer satisfaction and cost of quality

Responsible for staffing and budgeting of quality department

Responsible for ensuring quality from suppliers

Responsible for ensuring quality to customers

Responsible for continuous improvement of in process quality

Responsible for plant MSD processes & compliance

Responsible for compliance to customer specifications

Responsible for compliance and certification to industrial standards (e.g. ISO/TUV/UL/FDA/etc.)Responsible for effectiveness of workmanship training and certification programs

Provides Quality overview for recruiting potential new customers

Drives periodic quality reviews with senior leadership

Skills to Perform This Role Interpersonal Skills Ability to instill the quality mindset in everyone

Ability to identify, hire, motivate & lead others

Ability to work in a fast-paced environment

Strong, self-motivated leader

Technical Skills Lean Six Sigma Black Belt or Master Black Belt Engineering degree and/or extensive experience and demonstrated mastery ISO 9001 knowledge & experience ISO 13485 / FDA 820 knowledge & experienceIATF 16949 knowledge & experience

Strong analytical & problem solving

Experience with electronics manufacturing, from PCBA to full system ATO/CTOExperience with DFx, FMEA, root cause failure analysis and closed loop corrective action

Experience with reliability testing & HALT Quality auditing, including OBQACommunication Skills Ability to communicate to all levels

Good written and verbal communication skills

Strong presentation skills

Ability to teach and lead

Good listening skills

Leadership Skills Self-motivated

Ability to work independently

Ability to drive improvement/change throughout the organization

Able to lead multi-functional teams

Business Skills Inspire confidence in our quality to our customers, and deliver itHave financial competence, especially COQGood time management skills

Strong data-based decision-making skills

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