Sales Associate - Jasper

More than a job, a mission! When you support your organization through the generation of revenue, you are contributing to the mission of Goodwill.

We are more than just selling donations; we use the funds generated to provide employment services, digital skills training, guide programs, and a school for adult students to obtain their high school diplomas.

Goodwill offers a total rewards package of competitive wages, bonus eligibility, annual merit increase eligibility, paid sick time, paid personal days, paid vacation days, 10 paid holidays annually, employee health clinics, dental, medical, HSA, vision, retirement plan, life insurance, student loan forgiveness eligible, employee discount, and mileage reimbursement.

The Sales Associate will assist in the day‑to‑day mission-integrated store operations. It is the responsibility of the Cashier to ensure the efficient and cost‑effective operation and stewardship of the Goodwill store to fund the development and placement of persons served.

Under the leadership of the Store Manager, the Sales Associate is a member of the Donated Goods Retail Operations team and is tasked with the daily operations of the retail store. The Sales Associate is responsible for obtaining payment for merchandise by accurately itemizing and totaling customer purchases, keeping the store full and fresh of merchandise by processing, stocking and pulling, and excellent customer service.

This position will also assist in the training and development of store team members, clients, and volunteers.

• Ability to use a computer‑based register system.
• Must be able to perform basic financial calculations for cash handling and register balancing.
• Employees who are assigned a register are required to count their till before and after each scheduled shift and reconcile their till at the end of shift to ensure accurate drawer amounts.
• Provide excellent customer service by greeting customers and providing assistance with basic questions about store operations and/or merchandise.
• Ability to meet production standards for stemming, hanging, pricing, sorting, stocking, and pulling.
• Must ensure that all products are constantly being rotated.
• Sort donations according to company guidelines.
• Must be able to perform basic calculations to track donations, count production, and price donated goods within Goodwill guidelines.
• Ensure the proper handling and processing of incoming donations in and out of the store in accordance with Goodwill policies and procedures including the use of a pallet jack.
• Responsible for training and developing team members within the framework of Goodwill policies, procedures and job descriptions.

• Must have punctual and dependable attendance.
• Demonstrates professionalism at all times and presents a friendly, cooperative attitude to general public and associates at all times.
• Help load and unload store merchandise as needed.
• Assist in store security.
• Notify the Store Management team of low and overstocked items.
• Perform necessary janitorial work as needed.
• Adherence to all Goodwill policies and procedures regarding sales, exchanges, cash handling, and safety.
• Responsible for performing assigned duties within the framework of our Guiding Principles.
• Ensure customer and donor experience is positive.
• Ensure the proper handling and processing of incoming donations in and out of the store in accordance with Goodwill policies and procedures including the use of a pallet jack.
• Ability to work a flexible schedule including nights and weekends.
• Perform other duties as assigned.

• High school diploma or equivalent preferred.
• Ability to read, write and communicate in English.
• Must be able to pass skills and knowledge assessment testing.
• Pass drug test and criminal background check.

The physical demands/work environment conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to assist individuals with disabilities to perform the…