Store Support, Customer Service Rep
Listed on 2026-01-01
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Retail
Customer Service Rep, Retail Associate/ Customer Service
Join to apply for the Store Support role at The Home Depot.
Position Purpose: Associates in Store Support positions are responsible for various non-sales functions, including ensuring an outstanding customer order fulfillment experience, assisting customers in the lot, or providing administrative services. These positions may involve direct customer or vendor interaction, such as directing customers to store departments or merchandise, answering questions on product order status, handling cash management, or ensuring program compliance.
They play a key role in maintaining high customer satisfaction. Candidates must work cooperatively with other associates, vendors, and carriers, often with minimal supervision, be detail-oriented, and demonstrate strong time management skills. They should uphold high integrity, respond to operational concerns, and focus on store-specific objectives while supporting operational responsibilities. Specific roles include Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.
- Seniority level: Not Applicable
- Employment type: Full-time
- Industry: Consumer Services
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