Senior Receptionist

Serve as the first point of contact for the organization by welcoming visitors, managing incoming telephone inquiries, and providing administrative support. The role ensures a professional front-office environment, facilitates effective communication, and contributes to efficient day-to-day administrative operations

Operations

• Welcome visitors in a professional and courteous manner.
• Notify relevant employees of visitor arrivals and escort visitors when required.
• Answer and transfer incoming telephone calls promptly and accurately.
• Direct visitors and callers to the appropriate departments or personnel.
• Provide accurate and helpful information to visitors and callers.
• Maintain a clean, organized, and professional reception area.
• Coordinate with the cleaning team to ensure reception area standards are maintained.
• Provide administrative support to the Administration team as assigned.

Stakeholder Management

• Deliver a positive and professional experience for visitors, clients, and employees.
• Coordinate with internal departments to facilitate visitor access and communication.
• Collaborate with fellow receptionists to ensure continuity of service and share operational updates.

Record Keeping

• Maintain and regularly update telephone directories and staff location lists.
• Ensure reception-related information and contact records remain accurate and current.

Education

• Diploma
• Equivalent qualification may be considered based on relevant experience.
• Fair communication and listening skills in Arabic and English

2–3 years of experience in a receptionist, front desk, or administrative support role.