Transportation & Customs Clearance Product Manager

Own the strategy, lifecycle, pricing and P&L for Transportation and Customs Clearance products, converting customer, market and regulatory needs into compliant, scalable and profitable services. Define the proposition, capacity requirements and digital roadmap; partner with Sales for growth, Operations and customs specialists for execution, and Finance for financial control.

• Define the product vision, value proposition, roadmap and target customer segments.
• Use customer insight, competitor intelligence and performance data to prioritize opportunities.
• Own business cases, product approvals, launches, adoption, continuous improvement and retirement.
• Define service and capacity requirements;
  Fleet and Operations own assets and daily execution.
• Own product budgets, forecasts, P&L performance and corrective actions.
• Set rate architecture, cost-to-serve, margin floors and pricing governance with Finance.
• Support Sales with solution design, key bids, product expertise and bundled propositions.
• Commercial owns the customer relationship and contracts;
  Product owns the offer and economics.
• Define brokerage model, service scope, documentation standards and customer requirements.
• Partner with customs specialists to govern licensing, declaration quality, audits and regulatory change.
• Ensure product design addresses classification, valuation, origin, duties/taxes and Incoterms requirements.
• Monitor broker and clearance performance, holds, penalties, disputes and corrective actions.
• Prioritize TMS, customs-platform, EDI/API and customer-visibility capabilities.
• Set product SLAs and KPIs; lead monthly performance, risk and profitability reviews.
• Govern product changes, standardization, launch readiness and platform adoption.

• Bachelor’s degree in supply chain, Logistics, Business or a related field
• More than 5 years of experience
• Relevant transportation product-management and customs-clearance experience
• FIATA, customs-broker, product or supply-chain qualification preferred
• Strong P&L, pricing, cost-to-serve and commercial acumen
• Working knowledge of customs compliance, duties, classification, valuation and origin
• Customer discovery, segmentation and product-lifecycle capability
• Advanced Excel; TMS, customs platforms and Power BI capability
• EDI/API and digital-product understanding
• Strategic prioritization, analytical judgment and execution discipline
• Stakeholder leadership, communication and change management