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Receptionist Supervisor

Job in Jeddah, Saudi Arabia
Listing for: SportPlex Saudi Arabia
Full Time position
Listed on 2026-02-11
Job specializations:
  • Customer Service/HelpDesk
    Event Manager / Planner
Salary/Wage Range or Industry Benchmark: 120000 SAR Yearly SAR 120000.00 YEAR
Job Description & How to Apply Below

Sport Plex, Saudi Arabia’s leading indoor multi-sport destination, is looking for a proactive and customer-focused Receptionist Supervisor to lead our front desk operations and deliver an exceptional member experience.

Key Responsibilities
  • Supervise, train, and schedule front-desk team
  • Ensure smooth daily reception operations (check-ins, bookings, calls, inquiries)
  • Handle escalated member concerns and maintain high service standards
  • Oversee bookings, POS transactions, and daily cash reconciliation
  • Support membership sales, renewals, and promotions
  • Coordinate with internal teams to ensure seamless facility operations
Requirements
  • 2–3 years experience in reception or front-desk supervision (sports/fitness preferred)
  • Strong leadership and customer service skills
  • Fluent in Arabic & English
  • Experience with booking/POS systems and MS Office
  • Organized, professional, and able to multitask in a fast-paced environment
  • First Aid/CPR certification preferred
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