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Customer Operations Manager Lead Service Excellence

Job in Jeddah, Saudi Arabia
Listing for: Alcon MX
Full Time position
Listed on 2026-06-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Customer Service Rep, Technical Support
Job Description & How to Apply Below
Alcon MX is seeking a Customer Service Manager in Jeddah, Saudi Arabia. This role involves leading and coaching Customer Operations teams, ensuring high service levels, and driving continuous improvement initiatives. Candidates should possess 3-5 years of leadership experience in Customer Operations, strong SAP skills, and fluency in English. The position offers a full-time contract with a focus on enhancing customer satisfaction and operational efficiency.
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