Customer Care Representative-Associate; Nationals
Job in
Jeddah, Saudi Arabia
Listed on 2026-06-16
Listing for:
FedEx Group
Full Time
position Listed on 2026-06-16
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Call Center / Support
Job Description & How to Apply Below
Job Summary
Customer Support role in Hub Operations. Locations:
New Delhi. Prior customer service experience preferred.
- Account creation
- Basic Process Onboarding
- Bookings
- Inquiry handling
- Providing quotes
- Complaint handling
- Issue resolution
- Case management
- Service recovery
- Pro‑active prevention
- Claims handling
- Escalated issue resolution
- Enquiry and ad‑hoc inquiries
- Basic complaint handling
- Basic issue resolution
Experience in customer service preferred.
Skills- Interpersonal Skills
- Written & Verbal Communication Skills
- Team Working Skills
- Microsoft Office & PC Skills
- Problem Solving Skills
All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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