Call center representative

A reputable call center in Jeddah is seeking a highly motivated and proficient Call Center Representative to join our team. This position is open to Egyptian nationals with strong English speaking skills and proven experience in customer service.

• Answer incoming calls and respond to customer inquiries in a professional and timely manner.
• Provide information about products and services, handle complaints, process orders and appropriately elevate issues as needed.
• Maintain a high level of customer satisfaction by accurately addressing customer needs and concerns.
• Keep records of all interactions, transactions and feedback in the company database.
• Meet performance targets set by the company.

• Egyptian nationality with valid residency in Jeddah.
• Excellent verbal communication skills in English.
• Proven experience in a customer service role, preferably in a call center environment.
• Familiarity with CRM systems and practices.
• Ability to multi-task, prioritize and manage time effectively.
• Problem-solving and critical thinking skills.
• Willingness to work flexible shifts including weekends.

• Competitive salary of 1300$.
• Accommodation provided by the company.
• Professional development opportunities within the call center industry.

If you are a dedicated individual with strong communication skills looking for an exciting opportunity to grow your career in the dynamic field of call center operations, we would love to hear from you. Join our team today.