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Health Care Customer Experience & Case Resolution Specialist

Job in Jeddah, Saudi Arabia
Listing for: BUPA Arabia
Full Time position
Listed on 2026-07-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 SAR Yearly SAR 60000.00 80000.00 YEAR
Job Description & How to Apply Below

BUPA Arabia is seeking a dedicated professional to ensure high-quality service delivery and customer satisfaction through effective call handling and complaint management. The role involves engaging with clients, maintaining records in the CRM, and fostering relationships with stakeholders to resolve issues promptly.

The ideal candidate will possess exceptional customer service skills, a solid understanding of health care services, and the ability to manage complaints efficiently. This position is vital for enhancing service quality and customer loyalty.

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