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Senior Customer Operations & Experience Specialist

Job in Jeddah, Saudi Arabia
Listing for: alcon
Full Time position
Listed on 2026-07-31
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, CRM System
Salary/Wage Range or Industry Benchmark: 120000 - 180000 SAR Yearly SAR 120000.00 180000.00 YEAR
Job Description & How to Apply Below

Alcon is seeking a Senior Customer Service Specialist in Jeddah, KSA, to support our Customer Operations team. The role focuses on delivering exceptional customer experience by managing orders, inquiries, and operational support across Vision Care and Surgical franchises.

The role requires 3+ years in Customer Service or Order Management, with strong SAP OTI skills, advanced Excel, and experience with CRM systems.

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Position Requirements
10+ Years work experience
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