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Reservations Agent – Guest Services & Revenue
Job in
Jeddah, Saudi Arabia
Listed on 2026-08-05
Listing for:
IHG Hotels & Resorts
Full Time
position Listed on 2026-08-05
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep -
Hospitality / Hotel / Catering
Customer Service Rep
Job Description & How to Apply Below
IHG Hotels & Resorts in Jeddah is seeking a Reservation Agent to manage room bookings, handle guest inquiries by phone and email, and contribute to revenue optimization. You will process reservations, answer questions about rates and packages, and coordinate with front office for smooth arrivals.
The role emphasizes strong customer service, upselling skills, and cross-department collaboration to maximize occupancy and guest satisfaction.
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