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Reservation Agent - InterContinental
Job in
Jeddah, Makkah Region, Saudi Arabia
Listed on 2026-08-05
Listing for:
IHG Hotels & Resorts
Full Time
position Listed on 2026-08-05
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep -
Hospitality / Hotel / Catering
Customer Service Rep
Job Description & How to Apply Below
Reservation agent job involves managing room bookings, handling guest inquiries via phone and email, and maximizing hotel revenue. You can browse open listings through platforms.
Key Responsibilities- Handling Bookings:
Process incoming room and service reservations, modifications, and cancellations accurately. - Customer Service:
Answer guest questions regarding rates, packages, amenities, and hotel policies. - Sales & Up-selling:
Promote special offers, upgrades, and additional hotel facilities to maximize revenue. - Coordination:
Work closely with the front office and other departments to ensure seamless guest arrivals.
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