Call Center Representative (English Speaking

Call center representative vacancy in Jeddah Saudi Arabia

Call Center Representative (English Speaking) - Jeddah, Saudi Arabia

We are searching for a highly skilled and motivated Call Center Representative to join our team in Jeddah. As a Call Center Representative, you will be responsible for managing incoming calls from English-speaking customers and providing them with exceptional customer service. This position is open to Pakistani and Egyptian nationals who are fluent in English.

• Answer incoming calls from customers and assist them with their inquiries or concerns
• Provide accurate and timely information about our products or services
• Handle customer complaints or issues with professionalism and empathy
• Maintain a high level of customer satisfaction through excellent communication skills
• Follow up on customer inquiries to ensure resolution and satisfaction
• Process orders, forms, applications, and requests from customers
• Keep records of all conversations in our call center database in a comprehensible way

• Minimum of 1 year experience as a call center representative or in a similar role
• Excellent communication skills in English (both verbal and written)
• Customer-oriented mindset with the ability to adapt/respond to different types of customers
• Ability to multi-task, prioritize, and manage time effectively
• High school diploma or equivalent; college degree is a plus

Salary: 1600$ per month (tax-free)

This is a contract job without accommodation provided. Working hours are from Sunday to Thursday, 9 AM - 6 PM. Fridays and Saturdays are off.

We welcome applicants of all nationalities who are fluent in English.