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Call Center Agent

Job in Jeddah, Saudi Arabia
Listing for: Haji Husein Alireza & Co. Ltd.
Full Time position
Listed on 2026-08-28
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Call Center / Support, Bilingual
Salary/Wage Range or Industry Benchmark: 67000 SAR Yearly SAR 67000.00 YEAR
Job Description & How to Apply Below

To provide prompt, efficient, and professional customer service by addressing inquiries, resolving issues, and offering information about automotive products and services.

Job Accountabilities:
  • Respond to customer inquiries via phone, email, or chat regarding automotive products, services, and policies.
  • Process customer orders, returns, and exchanges efficiently and accurately. Escalate complex issues to appropriate departments or supervisors when necessary.
  • Maintain up-to-date knowledge of automotive products, promotions, and company policies.
  • Document all customer interactions in the company's CRM system for future reference and analysis.
Experience:

0-2 years of experience in customer service, preferably in a call center environment. Experience in the automotive industry is a plus but not required.

Education:

High school diploma or equivalent (mandatory). Associate's degree in Business, Customer Service, or related field is a plus.

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