Call Center Representative

Call Center Representative (Jeddah, Saudi Arabia)

We are seeking dynamic and customer-oriented individuals to join our team as Call Center Representatives in Jeddah, Saudi Arabia. As a representative, you will be responsible for handling incoming and outgoing calls, providing excellent customer service, and resolving any issues or concerns that may arise. This is a part-time position with a salary of 1700$ per month.

• Fluent in Arabic
• Strong communication and interpersonal skills
• Previous experience in a call center or customer service role is preferred
• Ability to work flexible hours
• Must have a biometric passport (preferred)
• Suitable for men

• Answering incoming calls and responding to customer inquiries in a professional and timely manner
• Making outbound calls to follow up on customer requests or resolve any issues
• Providing accurate information about products and services
• Identifying and escalating priority issues to the appropriate department for resolution
• Maintaining customer records by updating account information
• Ensuring high levels of customer satisfaction through excellent service delivery
• Adhering to call center scripts and processes