وظائف خدمة عملاء في جدة براتب ريال
Listed on 2026-10-08
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Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Customer Success Management
Customer service jobs in Jeddah with a salary of 4100 riyals
Customer service jobs in Jeddah:
Ahmed Saeed Kalash Factory for Ghutras and Clothes announced the availability of vacancies for the position of Customer Service Specialist to work in Jeddah, as part of a general job advertisement on a full-time basis with morning and evening work shifts, with attractive salaries ranging from 4000 to 4100 Saudi Riyals.
Job Title:
Customer Service Specialist
Job description for a customer service position:
A customer service specialist is responsible for setting performance indicators and quality standards for customer service, participating in the preparation and updating of customer service procedures and manuals, and developing programs aimed at improving the quality of customer service systems and enhancing customer satisfaction. They also analyze data, identify strengths and weaknesses in customer experience, and prepare specialized reports and documentation related to customer service.
Main tasks and responsibilities:
- Conducting studies and analyses to identify key performance indicators in customer service.
- Coordination with the quality management department to ensure that the required performance standards are followed up and achieved.
- Participating in the preparation and updating of customer service manuals and procedures.
- Handling customer inquiries and requests with high efficiency and professionalism.
- Coordination with different departments to ensure a rapid response and problem-solving.
- Developing innovative programs and initiatives to improve the quality of customer service.
- Working to exceed customer expectations and building an integrated customer service model.
- Analyzing customer satisfaction data and identifying strengths and weaknesses.
- Studying recurring complaints and developing plans to address gaps and improve performance.
- Preparing specialized reports in the field of customer service.
- Providing appropriate recommendations and solutions and preserving documents in accordance with approved policies.
Job requirements and conditions:
A one-year post-secondary diploma in business administration or a related field.
Required skills
Advanced customer service skills.
The ability to measure customer opinions and analyze data.
Skills in managing customer experience.
Languages:
Arabic language:
Intermediate level.
Job type:
Full-time
Working hours:
Morning / Evening
Salary:
From 4,000 to 4,100 Saudi Riyals
Number of jobs available: 7
Gender: Available for males and females
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