Clinical Support Specialist, Trauma - South​/West Region

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We are looking for a Clinical Support Specialist in the South/West Region to provide direct support for all Stryker products associated with Trauma and Extremities procedures.

• Attend cases and service existing and new customer base within the theatre and clinical environment
• Lead communication with stakeholders, present findings and manage key client relationships
• Audit theatre Stryker stock (implants, disposables and instruments), managing consignment inventory, ensuring good asset management practice, utilization of delivered stock, and stock rotation
• Provide theatre and wider HCP staff with in-depth training on Stryker products
• Plan, execute and monitor all measures necessary to help achieve industry‑leading support; service and provide customer care for physicians, surgical theatre staff, hospital administration and sterilisation departments
• Provide theatre and other HCP staff training on Stryker products, including organising and conducting training workshops and events for a broad range of customers
• Conduct trials and evaluations of products in theatre and clinical environments as required

Required:

• Minimum 2 years of relevant experience in clinical support
• Experience in Trauma and Extremities procedures
• Analytical thinking
• Ability to work collaboratively with colleagues and customers
• Ability to self‑motivate and work under pressure

Preferred: Certified Theatre Practitioner or ODA, professional training in a medical environment; industry background also advantageous

Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in Med Surg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.