Bell Attendant

Join to apply for the Bell Attendant role at Shangri-La Group

Shangri-La Jeddah, anchored on the new Jeddah Waterfront along the shores of the Red Sea, sets a new standard for luxury in the city. Floor‑to‑ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.

• 203 stylish rooms and suites plus 17 luxury serviced apartments.
• 5 restaurants and lounges, including the legendary Shang Palace.
• Convenient for Jeddah’s popular landmarks and Red Sea Mall.
• 116 privately owned Burj Assila Residences; guests also have access to The Wellness Club facilities.

The Bell Attendant will be responsible for providing professional and customer‑focused service to our guests, ensuring their stay is a memorable experience from arrival to departure, providing all hotel guests courteous, tactful, and efficient services according to standards established by Shangri‑La Hotels.

• Meet and greet all guests arriving and departing to/from the Hotel.
• Operate the doors and welcome and say farewell to all guests.
• Handle all guest luggage with care and efficiency.
• Escort guests upon arrival at the Hotel to the Reception Desk.
• Present the guest with a brief orientation of the Hotel and guest room.
• Assist in coordinating departure transportation.
• Deliver newspapers/messages/packages and other miscellaneous items to/from the guest rooms.
• Perform errands outside of the hotel on behalf of guests.

• Previous experience in luxury hotels and knowledge of Front Office / Guest Relations.
• Articulate, presentable, and well‑groomed.
• Responsible, good team player.
• Good customer service sense.
• Outgoing, courteous with a pleasant personality.

• A workplace that values your passion and supports self‑realization and personal growth.
• Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.
• Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.
• Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.

We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.

We appreciate your interest in joining us. Please note that only successful candidates will be contacted.

Entry level

Full‑time

Management and Customer Service

Hospitality, Travel Arrangements, and Food and Beverage Services