Housekeeping Supervisor

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We are currently seeking passionate and dynamic guest‑focused Housekeeping professionals who pride themselves on delivering extraordinary levels of customer service and providing creative solutions to our guests.

As a Housekeeping Supervisor you are responsible for supervising the team of Housekeeping Attendants towards achieving operational objectives while ensuring that cleanliness and maintenance standards meet requirements. Your role includes key responsibilities such as:

• Prepare Housekeeping Attendants job assignments
• Issue keys and supplies to Housekeeping Attendants
• Take note of VIPs, Do Not Disturb, Sleep Out, Double‑Lock Rooms and take appropriate action
• Attend daily meetings and receive special instructions
• Receive check‑outs before reporting them as vacant
• Receive special requests from guests and carry them out
• Inspect areas cleaned using checklist to see that cleaning is adequate, supplies in room are as per standard and immediate repairs are reported
• Fill out report and hand over found articles to the lost and found department
• Supervise cleaning of guest rooms, corridors and stairwells
• Train and assist Housekeeping Attendants and advise Superior about performance
• Assist with inventory and ensure that all housekeeping machines and equipment are properly handled and maintained

Education, Qualifications & Experiences:
You should ideally have a diploma or vocational training in hospitality with previous minor supervisory experience within the Housekeeping Department of a hotel. Good command of written and spoken English communication skills, along with strong interpersonal and problem‑solving abilities are essentials. Computer literacy and previous experience with Opera are an advantage.

Knowledge &

Competencies:

The ideal candidate will be a friendly, caring individual with good cross‑cultural sensitivity and a concern for quality and an eye for detail. You will work well under pressure in a fast‑paced environment and enjoy working with a multi‑cultural team and guests alike, while possessing the following additional competencies:

• Understanding Hotel Operations
• Effective Communication
• Planning for Business
• Supervising People
• Understanding Differences
• Supervising Operations
• Teamwork
• Adaptability
• Customer Focus
• Drive for Results

Associate

Full‑time

Customer Service

Hospitality

Jeddah, Makkah, Saudi Arabia