Supplemental Workforce Management Specialist

Select how often (in days) to receive an alert:

Requisition

Business Unit: President Complex

Department: Human Resources Management Department

Division/Section:
Sourcing and Recruitment

Country: Saudi Arabia

Location: IsDB, HQ Jeddah

Job Grade: E2

Contract Type: Fixed Term

Closing Date: 14-Oct-2026

This role is responsible for managing the end-to-end recruitment, coordination, and administration of the Supplementary Workforce (SWF) at IsDB Headquarters through SWF service providers, while extending guidance and support to Regional Hubs (RHs) in managing their SWF, to ensure effective talent acquisition, efficient workforce administration, compliance with Bank policies, and optimal utilization of SWF resources.
This role also: (i) oversees the full employee lifecycle administration of the SWF at IsDB Headquarters through the SWF service provider, including talent sourcing, candidate screening, interview coordination and participation, where required, selection recommendations, onboarding, contractual administration, payroll and benefits coordination, attendance and leave monitoring, performance administration, and separation processes; (ii) manages SWF contracting matters at IsDB Headquarters; (iii) executes the related processes in full coordination with business units, Procurement, Financial Control, Legal, the Health Services Center, and SWF service providers;

(iv) obtains and verifies the required approvals and budget clearances for new hires and existing SWF positions and ensures the timely implementation of approved workforce actions, compliance with contractual obligations and SLAs, and continuous improvement of SWF processes; and (v) extends guidance, coordination, and operational support to Regional Hubs in managing their SWF in accordance with applicable Bank policies, procedures, contractual arrangements, and approved budgets.

Operational Planning:

• Contribute to annual planning for SWF requirements, budgets, and workforce plans.
• Participate in SWF planning and operational continuity.
• Provide guidance to the business units and SWF on Bank policies and regulations, SWF processes and operational requirements related to SWF.
• Analyze operational requirements and recommend improvements.
• Monitor SWF trends and best practices.
• Coordinate SWF planning with business units and SWF service providers.
• Monitor SWF headcount against approved budgets.
• Explore alternative workforce engagement models.
• Monitor SWF headcount, quotas, workforce utilization, and budget availability against approved workforce plans.
• Prepare periodic workforce updates and reports to support management decision-making.

Recruitment & Workforce Coordination:

• Coordinate end-to-end recruitment for SWF positions.
• Review requisitions and verify budget availability.
• Coordinate offers, onboarding and induction through the SWF service provider.
• Ensure compliance with recruitment procedures.
• Maintain recruitment records.

SWF Vendor & Workforce Management:

• Manage the end-to-end relationship with the SWF service provider through periodic meetings and service-related discussions to resolve SWF personnel and operational issues and ensure effective service delivery in line with contractual obligations, agreed SLAs, Bank policies, and operational requirements.
• Maintain and periodically review the database of SWF service providers and related contractual information.
• Conduct market research and support Requests for Proposal (RFPs) and other procurement activities for SWF services in coordination with Procurement.
• Support the evaluation, selection and onboarding of SWF service providers in accordance with Bank procurement policies and procedures.
• Participate in SWF contract negotiations, renewals and amendments to ensure effective service delivery.
• Oversee the SWF service provider's administration of the SWF employee lifecycle, including onboarding, probation confirmation, contract renewals and extensions, employee movements, organizational changes, performance reviews, disciplinary matters and separation.
• Coordinate SWF performance review and objective planning cycles with business units, SWF personnel, and the SWF service provider, and monitor completion status to ensure timely closure.
• Review, validate, and monitor SWF service provider submissions and workforce administration activities, including monthly payroll, invoices, receipts, salary payments, medical insurance, Iqama renewals,…