Sr. Associate JP, Global Solutions and Risk Compliance; GSRC

Job
-Dalian branch - J15

The Global Solutions and Risk Compliance (GSRC) organization is a component of Amazon's operations, dedicated to ensuring the compliance of its products and services worldwide. GSRC's core mission is to keep customers, partners, and associates safe while protecting the company from legal and regulatory risks. With a diverse global team spanning across India, China, Poland, Romania, Netherlands, Jordan, Philippines and Costa Rica, GSRC partners with its stakeholders to classify products and ensure regulatory and legal compliance for product listings.

GSRC raises the bar on quality by implementing operational changes matching the ever changing regulatory space. The team designs global, consistent, and scalable solutions and prioritizes a blend between technology driven and human decision making processes. GSRC believes that innovation thrives on diversity, fostering an inclusive and equitable culture that empowers employees with opportunities for learning and development.

• Review the latest product information as per Standard Operations Procedures (SOP) and cross check it against the relevant regulatory documentation.
• Use various Amazon specific tools and systems to classify the products to ensure they meet the necessary compliance requirements for availability on Amazon.
• Work closely with manager and the Process Experts, address any deviations from standard SOPs, and seek guidance when necessary.
• Maintain detailed records of assigned tasks and utilize standardized reports to prioritize work, ensuring Quality, Productivity and Service Level Agreement targets are met.
• Identify opportunities for improvement and collaborate with partner teams to reduce manual effort, such as automating reports using Excel queries.
• Share feedback on the team's SOPs, contribute to process refinement.
• Participate in knowledge sharing sessions, contributing with expertise and learnings.
• As a mentor, support peers by answering queries and providing process level training.

• Ability to use Microsoft Excel tool as per role requirements (filtering and sorting in data sets, cell referencing, pivot tables, data validation, etc.)
• Basic understanding of SQL, can self service defined queries and make simple changes to retrieve data from a database
• Knowledgeable in Customer Relationship Management tools, managing customer data and tracking interactions
• Attention to detail and ability to analyze and identify patterns across data sets and information
• Problem solving skills, with the ability to find solutions through logic, intuition, creativity, and design thinking
• Commitment to investigation, research, and diving deep to seek facts
• Ability to understand, interpret, critique, analyses and communicate data

• Bachelor's degree
• Experience with Microsoft Office products and applications
• Japanese N1 (or equivalent) proficiency in verbal and written communication
• English B2+ (or equivalent) proficiency in verbal and written communication

• Knowledge of consumer product compliance processes and regulations
• Experience in regulatory compliance management with government agencies
• 2+ year work experience in Business Process Outsourcing in any of the following domains: accounting, regulatory compliance, payment processing, IT services, human resources, quality assurance
• Advanced Excel skills (VBA)
• Knowledge of database querying (SQL)
• Experience as a quality auditor in retail chain management, Fast Moving Consumer Goods company, or corporate role
• Experience with data analysis in quantitative fields and building data and decision support systems

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Posted: February 4, 2026 (Updated 18 minutes ago)

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