Customer Data Management Senior General Manager
Job in
Jeddah, Saudi Arabia
Listing for:
Abdul Latif Jameel
Full Time
position
Listed on 2026-02-14
Job specializations:
-
IT/Tech
IT Consultant, Digital Marketing
Salary/Wage Range or Industry Benchmark: 200000 - 300000 SAR Yearly
SAR
200000.00
300000.00
YEAR
Job Description & How to Apply Below
Overview
Abdul Latif Jameel is a diversified business of independent entities that include automotive distribution, auto parts manufacturing, financial services, renewable energy, environmental services, health, land and real estate development, logistics, electronics retailing and media services.
Established in 1945 Abdul Latif Jameel has dual headquarters in Jeddah, Saudi Arabia and Dubai, United Arab Emirates, and currently has operations in 30 countries employing approximately 11,000 people from more than 40 nationalities.
The term Abdul Latif Jameel refers broadly to several distinct, separate and independent legal entities. It is not itself a corporate entity, association or conglomerate run by an overarching parent company but merely refers to a group of distinct and wholly separate legal entities that are collectively referred to as Abdul Latif Jameel.
Responsibilities
Develop JMS Digital Strategy and execution plan with alignment of JMS direction and all stakeholders.Lead the design and delivery of JMS digital projects from business side to IT, Digital & e-commerce departments.Design new digital solutions and touch points to enhance Customer Experience along Customer Journey and to optimize processes through automation, manage costs effectively and contribute to growth in the business.Accountable for getting the core business digital transformation done from business side; this means maintaining the integrity of the strategic intent and managing the changes while minimizing disruption to the business.Maintains stakeholders focus on the overall transformation, the intended business outcomes, and the progress toward those outcomes.Governance of the digital transformation Strategy and projects through ensuring that the JMS head and stakeholders are apprised on the status of the Digital Transformation Strategy and projects in a timely and accurate fashion through Steering Committee and regular progress meetings.Partner with stakeholders (MARCOM, IT, IDCD, Legal, Data, CJ, Retail, TMO, Hayy Jameel, ALJUF, etc..) to understand their needs and priorities and communicate on a tactical and strategic level and translate those on Digital form language to IT, Digital departments.Close communication and collaboration with IT, Digital team to secure the execution of JMS Digital strategies and plans to deliver JMS Digital projects on time.Support the delivery and management of digital projects by facilitating cross-functional decision making.Ensure that any changes to compliance, policies, or processes that affect customer registration are well understood, planned, designed, and deliveredManage overlapping and dependencies between digital projects.Measure digital projects performance and provide enhancement recommendations.Data related activities from the first stage of data acquiring to the CX and to end up with storing the data and distributing it under the rightful regulations and ensuring the security of it.Qualifications
Bachelor’s degree in computer science, engineering, or business field10-12 years of experience in developing software solutions, with at least 3 years specifically in developing and executing digital solutions. Experience in leading the execution of projects through SDLC. Experience in leading the teams with Agile development methodology.Strong leader who can manage multiple teams and drive the execution of complex digital projects. Ability to motivate, guide and lead large teams. Excellent interpersonal, execution, presentation and communication skills.Special Certifications / Membership
Certification related to Business Process Modeling (e,g BPMN)Certification related to IT Business AnalystCertifications in digital technologies and products is a plus- The worker will work with a daily standard of (48) hours per week.
- The job posting will expire in 7 days - Apply while the opportunity lasts!
Note:
This description preserves the original content while aligning formatting to HTML structure requirements. The job posting expiry is indicated in the content.
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Position Requirements
10+ Years
work experience
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