Manager, Vendor Consultant

About   strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want – low prices, vast selection, and convenience –  continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA.

The world's brightest technology minds come to  to research and develop technology that improves the lives of shoppers and sellers around the world.

Note: This role is within Retail Business Services (RBS) and leads a team of Vendor Consultants responsible for managing business growth for influential Selling Partners (vendors) on Amazon. You will shape and deliver strategy for vendor management, build strategic joint business plans, and coordinate with internal teams to optimize vendor relationships and performance.

• Lead a team of Vendor Consultants, prioritizing strategic initiatives and providing escalation support as needed.
• Measure success by the performance of internal teams on input metrics and the impact of vendors on creating a great customer experience.
• Identify, action, and/or advise on improving business input metrics that drive growth and enhance the end customer experience, in collaboration with other Amazon programs and teams.
• Manage end-to-end goal setting for the team to align with organizational goals.
• Build relationships with stakeholders across the portfolio; proactively develop joint business plan action items and serve as a point of escalation for issues, questions, and concerns.
• Act as a thought leader in defining success criteria and understanding the business needs of Selling Partners in an ever-changing environment. Contribute to and lead strategic plans and documents for the organization.
• Lead recruiting and hiring efforts across the direct team and broader organization.
• Manage stakeholders' needs and monitor complexity through efficient resource allocation of Vendor Consultants.
• Monitor stakeholder satisfaction survey results to analyze positive and negative feedback trends; establish improvement plans and manage expectations with Vendor Consultants as appropriate.

Additionally: You will lead the team that analyzes strategic and operational aspects of vendors' business with Amazon, including root-cause analysis of issues and opportunities affecting the vendor’s business.

• 6+ years of digital advertising and client-facing roles with a focus on data analysis experience
• Bachelor's degree
• Experience analyzing data and best practices to assess performance drivers
• Experience influencing internal and external stakeholders
• Experience with sales CRM tools such as Salesforce or similar software

• 2+ years of mentoring, leading and coaching experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit (Use the "Apply for this Job" box below). for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Posted: July 11, 2025 (Updated about 17 hours ago)

Posted: February 5, 2026 (Updated about 21 hours ago)

Posted: February 3, 2026 (Updated 1 day ago)

Posted: February 3, 2026 (Updated 1 day ago)

Posted: February 3, 2026 (Updated 1 day ago)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.