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IT Support IT Business Analyst

ITSM Analyst | Incident & Change Lead | ITIL Certified

Job in Jeddah, Saudi Arabia
Listing for: Total-TECH Co.
Full Time position
Listed on 2026-05-09
Job specializations:
  • IT/Tech
    IT Support, IT Business Analyst
Salary/Wage Range or Industry Benchmark: 200000 - 300000 SAR Yearly SAR 200000.00 300000.00 YEAR
Job Description & How to Apply Below
A prominent IT service provider in Saudi Arabia is seeking an IT Support Specialist to manage service requests and incidents using ITSM tools. Responsibilities include coordinating with technical teams, ensuring SLA compliance, and providing end-user support. Ideal candidates should have over 1 year of experience in IT, a Bachelor’s degree in technology or science, and an ITIL Certification. This role involves supporting wireless networks and maintaining asset management documentation.
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