Customer Service Intern

As an Intern you will join the Customer Care & Order Operations team in Saudi Arabia and gain hands on experience in managing customer orders and ensuring high service quality. You will support daily operations, interact with internal teams, and learn how to handle order processing in SAP systems.

• Start date:
  
  1st August 2026
• Location:
  
  Jeddah, Saudi Arabia
• Duration: 6 months
• Working hours:
  
  40 hours per week
• Work model:
  Hybrid (2 days per week in the office)

• Support processing of customer orders in SAP and ensure data accuracy.
• Assist in monitoring order status and following up with internal stakeholders until delivery.
• Help handle customer inquiries and provide timely updates on order progress.
• Support coordination with logistics and warehouse teams for order fulfillment.
• Assist in resolving basic order issues (blocks, delays, discrepancies) under supervision.
• Maintain accurate records and support reporting activities related to order management.

• Recently graduated or final year student in Supply Chain, Industrial Engineering or a related field.
• Fluency in Arabic and English (minimum B2 upper intermediate level) with strong communication skills.
• Motivated and eager to learn.
• Collaborative mindset and ability to work effectively within a team.

• Experience using SAP Physical Job Requirements.

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Medtronic offers a competitive salary and flexible benefits package. This commitment supports employees at every career and life stage.

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.