Technical Support Officer; Supplemental Workforce - Third Party

Title:

Technical Support Officer (Supplemental Workforce – Third Party Contract)

Requisition

President Complex

Department:
Administrative Services Department

Division/Section:
Corporate Procurement Division

Country:

Location:

Closing Date: 20-Jul-2026

• Internal Responsibilities:
  • Maintain, update, and manage content on the CPD internal and external webpages, including solicitation templates, guidelines, and other procurement-related materials.
  • Support internal communication by preparing, reviewing, and disseminating updates to relevant departments regarding procurement processes, tender announcements, and other updates.
  • Ensure timely uploading and proper formatting of procurement documents, templates, and guidelines on internal platforms.
  • Collaborate with CPD teams to provide technical support for internal systems related to procurement content management.
• External Responsibilities:
  • Manage supplier-facing communications, including uploading solicitations, announcements, and updates on the CPD webpage and other relevant platforms.
  • Ensure accurate and timely dissemination of information to suppliers, stakeholders, and external partners.
  • Assist in improving user experience for external stakeholders by ensuring information is current, structured, and accessible.
• Purchasing (Direct Shopping): Facilitate the process of floating RFx’s as per the business need for best value of money.
• Corporate Procurement Annual Plan:
  • Contribute to the CPAP activities by communicating/coordinating with departments and offering guidance on any missing requirement.
  • Close and opening of the Segmented Quarters of the CPAP.
• Supplier Lifecycle and performance:
  • Review and clear the supplier registration request in SAP Ariba.
  • Provide guidance and support to suppliers & internal stakeholders during the registration process.
  • Report and coordinate with IMDT to resolve technical issues.
  • Foster and maintain strong relationships with suppliers to ensure high performance. Address any quality or delivery issues promptly and professionally.

• Bachelor’s degree in IT, Computer Science, Communications, Business Administration, or related field.
• Certifications in web content management, digital communications, or design/presentation tools are a plus.
• Languages:
  
  English – Mandatory.