Product Manager – HIS & Ecosystem Integrations

We’re looking for a Product Manager – HIS & Ecosystem Integrations to join one of our clients. In this role, you’ll own the product lifecycle for integration capabilities, APIs, and middleware that connect the client’s healthcare ecosystem with B2B partners; delivering seamless, secure, and scalable end-to-end digital journeys for members and providers.

• Translate integration vision into a prioritized roadmap and backlog.
• Gather and prioritize stakeholder requirements based on impact, feasibility, and delivery readiness.
• Align integration delivery with digital strategy and member experience goals.
• Define product features mapped to NPHIES, FHIR, HL7, and Saudi billing standards
  .
• Maintain and evolve the API catalog and reusable integration patterns.
• Own integrations with hospitals, polyclinics, pharmacies, labs, diagnostic centers, and medical equipment/IoMT vendors
  .Deliver end-to-end flows for e-prescriptions, lab orders/results, and device data
  .
• Define and manage integration SLAs across service fulfillment, clinical accuracy, data integrity, and member experience.
• Coordinate delivery with HIS/EMR and external vendor teams to ensure timelines are met.
• Deliver regulator-mandated integrations (e.g.,
  NPHIES/CCHI/MOH/ZATCA
  ) on time.
• Integrate internal core systems (e.g., insurance, claims, CRM, finance, and digital channels) to support end-to-end journeys.
• Drive API-first design, versioning strategy, and reusable services.
• Ensure integrations meet PDPL, ISO 27001
  , and clinical safety/interoperability expectations.
• Lead Agile delivery: sprints, backlog refinement, and clear feature definition with acceptance criteria and timelines.
• Remove blockers and ensure readiness for UAT, partner onboarding, and go-live
  .
• Track and improve KPIs (e.g., transaction success, latency, uptime, regulatory acceptance, NPS).
• Use analytics, incident trends, and stakeholder feedback to propose enhancements.
• Communicate progress, risks, and dependencies across business, technology, operations, partners, and compliance teams.
• Ensure operational teams are prepared for onboarding waves and launch changes.
• Provide structured updates to the Product Lead and key business stakeholders.
• Act as the primary integration point of contact for partners, vendors, and regulators.
• Share learnings and best practices across product and technology communities.

• Bachelor’s degree in Computer Science, Computer Engineering, Information Systems, Health Informatics, Business Administration, or a related field
• 5–10 years of relevant experience, including at least 3 years in Product Management, Integration Product Ownership, or Solution/Integration Consulting within healthcare, health insurance, or healthcare technology.
• Demonstrated experience delivering B2B healthcare integrations with:
• pharmacies, laboratories/diagnostic centers, medical equipment/IoMT vendors, regulators, and/or HIS/EMR platforms
• Strong understanding of payer–provider workflows
  , including:
• eligibility, pre-authorization, claims submission/adjudication, e‑prescriptions, lab orders/results, and clinical/device data exchange
• Ability to translate partner, regulatory, and business needs into:
• integration product requirements,
  API specifications
  , and user stories
• Excellent communication and collaboration skills across technical, clinical, vendor, and regulatory audiences
• Proven ability to work in fast-paced and regulated environments with ambiguity
• Strong bias for outcomes, ownership, and continuous improvement