Network Operations Center Engineer

Job Title - NOC Engineer Location
- Jeddah KSA Duration
- Permanent Qualifications Education

• Bachelor’s degree in Telecommunications, Computer Science, Electronics, or related technical field.
• Certifications in networking (CCNA, CCNP, JNCIA, JNCIS) or telecom operations are advantageous.

• 2–5 years in NOC operations, telecom monitoring, satellite operations, or core‑network support.
• Experience working with signaling flows, routing tables, authentication paths, or mobile‑core elements.
• Hands‑on exposure to multi‑vendor NOC operations, incident workflows, and partner escalations.

• Strong understanding of signaling (e.g., Diameter, SIP, NAS), routing fundamentals, and core‑network behavior.
• Knowledge of telecom connectivity flows (SIM activation, attach procedures, mobility, authentication).
• Experience analyzing logs, traces, routing tables, and event correlations across network elements.
• Familiarity with OSS/NMS tools, alarms, KPIs, dashboards, and monitoring platforms.
• Basic understanding of satellite network components, gateways, or hybrid RAN‑core flows is a plus.
• Hands‑on with Linux, basic scripting (Python/Bash), and troubleshooting tools.

• Strong analytical skills and ability to diagnose issues under time pressure.
• Excellent communication for coordination with internal teams and partner NOCs.
• High attention to detail with disciplined documentation and tracking.
• Adaptability to shift‑based schedules and fast‑paced incident environments.
• Team‑oriented mindset with strong ownership of incident resolution and service quality.

• NOC and OSS/NMS tools (Zabbix, Grafana, Prometheus, Datadog, Solar Winds, or similar).
• Logging tools (Elastic, Splunk, Kibana) and packet analysis tools (Wireshark).
• Ticketing/ITSM tools (Service Now, Jira, Remedy).
• Basic scripting and automation familiarity (Python, Bash).
• Strong working knowledge of Excel, dashboards, and documentation tools.

• Ability to work in a shift‑based NOC environment, including nights or weekends based on rotation.
• Ability to remain attentive during extended monitoring sessions and incident bridges.
• Occasional travel for training, partner coordination, or operational readiness activities.