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ITIL Service Desk & Network Operations Specialist
Job in
Jeddah, Saudi Arabia
Listed on 2026-07-13
Listing for:
Bupa Arabia
Full Time
position Listed on 2026-07-13
Job specializations:
-
IT/Tech
IT Support, IT Business Analyst
Job Description & How to Apply Below
Bupa Arabia is seeking an IT Service Management professional to ensure effective ITIL processes and smooth day-to-day operations in Jeddah. The role focuses on incident handling, service requests, and documentation within defined SLAs.
The candidate should have a Bachelor's degree in CS/IT and hands-on experience with ITSM concepts, service ticketing, and strong communication. The position emphasizes on-site collaboration, Excel documentation, and asset management alignment.
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