Program Manager

Jaffer Business Systems (JBS) is seeking an experienced Program Manager to lead a strategic client program comprising a major automated warehouse implementation alongside multiple IT, warehouse operations, and infrastructure projects. This is a high-visibility leadership role requiring direct engagement with C-level executives and the ability to manage multiple concurrent work streams across different technical domains.

The successful candidate will be responsible for driving program delivery, managing cross-functional teams and vendors, mitigating risks, and ensuring projects are completed on time, within budget, and to the highest quality standards.

Jeddah, Kingdom of Saudi Arabia (KSA)

Onsite

Full-time

• Lead and manage the overall client program, overseeing multiple projects simultaneously, including a major automated warehouse initiative and other IT and warehouse operations projects.
• Manage end-to-end program execution across design, infrastructure, systems integration, and hardware deployment.
• Develop and maintain program plans, schedules, budgets, and governance reports.
• Plan and allocate resources across engineering, IT, operations, and technical teams.
• Manage vendor selection, contract negotiations, and vendor performance to ensure quality and timely delivery.
• Coordinate infrastructure and systems integration across all program work streams.
• Lead governance meetings and present program status, risks, milestones, and recommendations to C-level executives and senior stakeholders.
• Monitor program performance against timelines, budgets, quality standards, and key performance indicators.
• Identify program risks, issues, and dependencies, implementing effective mitigation strategies.
• Ensure alignment between technical teams, business stakeholders, and external vendors throughout the program lifecycle.
• Ensure compliance with project management methodologies, governance frameworks, and organizational standards.
• Drive continuous improvement and successful delivery across all projects within the program.

• Program & Project Management
• Executive Stakeholder Management
• Resource Planning & Capacity Management
• Budget & Financial Management
• Infrastructure & Systems Integration
• IT Project Delivery
• Warehouse Operations & Technology Projects
• Cross-functional Leadership
• Strategic Planning & Decision Making

• Bachelor's degree in Computer Science, Information Technology, Engineering, Business Administration, or a related discipline.
• Minimum 5 years of experience managing large-scale projects (mandatory).
• Proven experience managing multiple concurrent projects or enterprise programs.
• Experience delivering IT projects and/or warehouse operations, counting, or infrastructure projects is required.
• Experience with warehouse automation projects is an added advantage.
• Strong background in vendor management, contract administration, and resource planning.
• Demonstrated experience engaging with and presenting to C-level executives.
• Good understanding of enterprise systems, infrastructure planning, and hardware deployment.
• Fluency in Arabic is mandatory.
• Excellent verbal and written English communication skills are mandatory.