Senior Specialist - Operations Performance

JOB PURPOSE

Lead data analysis initiatives that drive operational efficiency and continuous improvement, provide strategic insights through advanced analytics to support business objectives, and mentor junior analysts to foster a strong data-driven culture across the organization.

• Oversee internal and external reporting processes.
• Ensure data accuracy and reliability.
• Lead automation of manual reports in collaboration with IT.
• Develop and implement optimization & prediction models for operations and lean projects.
• Manage complex data tasks with high-quality outputs.
• Establish and monitor quality check mechanisms and KPIs for continuous improvement.
• Drive the adoption of best practices in data management and analysis.
• Collaborate with senior management to align data initiatives with business goals.
• Support the delivery of better value and greater efficiency through the identification and elimination of unnecessary waste within business processes and identification of better ways of working.
• To identify trends and process variations as part of establishing a continuous improvement monitoring system.

• Bachelor’s degree in Data science, Statistics, MIS or related field. Masters degree is preferred.
• 5+ years of experience in data analysis.
• Proven track record of leading data analysis projects.
• Excellent analytical and problem-solving skills.
• Strong attention to detail and accuracy.
• Ability to work collaboratively with cross-functional teams.
• Excellent communication skills.
• Proficiency in data analysis tools (Excel, MS Power BI, SQL).
• English fluency, Spoken and written.