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Problem Management Lead - ITIL & RCA Champion
Job in
Jeddah, Saudi Arabia
Listed on 2026-08-07
Listing for:
CoorB
Full Time
position Listed on 2026-08-07
Job specializations:
-
IT/Tech
IT Consultant, IT Support, IT Project Manager, Systems Analyst
Job Description & How to Apply Below
CoorB in Jeddah, Saudi Arabia, seeks a Problem Manager to own IT Service Management processes and drive continual improvement. You will lead RCA investigations, manage the Known Error Database, and align with ITIL best practices to reduce incidents and improve service reliability.
The role requires strong analytical skills, ITIL certification, and hands-on experience with ITSM tools; you will guide cross-functional teams, report to executives, and coach problem analysts toward continual
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