More jobs:
ITIL-Driven ITSM & Network Support Specialist
Job in
Jeddah, Saudi Arabia
Listed on 2026-08-15
Listing for:
TotalTECH Corporation
Full Time
position Listed on 2026-08-15
Job specializations:
-
IT/Tech
IT Support, IT Specialist, IT Business Analyst, IT Consultant
Job Description & How to Apply Below
TotalTECH Corporation in Jeddah is seeking an ITSM & ITIL‑savvy Support Analyst to manage service requests and incidents in a large-scale IT environment. You will coordinate with technical teams, ensure SLA compliance, and provide end-user support with regular updates.
Bachelor’s degree and ITIL certification are required, with 1+ year of ITSM experience. You will handle router configurations, wireless security, asset records, licensing compliance, and SLA reporting.
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