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Director, Enterprise Support & Incident Management

Job in Jeddah, Saudi Arabia
Listing for: Confidential Jobs
Full Time position
Listed on 2026-08-19
Job specializations:
  • IT/Tech
    Systems Administrator, IT Support
Salary/Wage Range or Industry Benchmark: 240000 - 420000 SAR Yearly SAR 240000.00 420000.00 YEAR
Job Description & How to Apply Below

Confidential Jobs seeks a senior technical support leader to direct enterprise support services in a demanding environment in Jeddah. You will oversee daily operations, establish standards, monitor SLA adherence, and drive continuous improvement across technology environments.

The role requires a Bachelor's degree in IT and 10+ years in technical support, including leadership. You will coordinate with infrastructure and application teams and manage vendor relationships and contracts.

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