Business Analyst

Zoho Technologies Companies - KSA | Full time

Jeddah, Saudi Arabia | Posted on 06/17/2026

• 1. Provide advisory on how requirements can be implemented from a functional standpoint and stimulate process changes if efficiencies can be gained.
• 2. Design and Develop highly scalable Zoho Implementations with necessary API integrations, HTML, CSS, Deluge
• 3 . Deep understanding of various API frameworks, micro-services and SDKs
• 4. Experience in development and design in an Agile and Dev Ops environment, including change and release management.
• 5. Construct workflow charts and diagrams, studying system capabilities, writing specifications after thorough research and analysis of customer requirements
• 6. An excellent overview of web technologies and popular open source solutions.
• 7. Support Project Manager/ Delivery Team in delivering the solution to the customer
• Define and plan project milestones, phases and different elements involved in the project along with the principal consultant
• Drive and challenge the presumptions of delivery teams on how they will successfully execute their plans.
• Ensure Customer Satisfaction through quality deliverable on time
• 8. Contribution and coordination of project level analysis – producing required project analysis documentation ( business and system requirements, scope matrix, use cases, sequence diagrams, future state proposals, UAT plan)
• 9. Working experience in any one of the following domain like Automobiles, Telecom, Retail, BFSI, Aviation, Health Care and Pharma or Manufacturing is a plus
• 10. Process Management and Improvement - Define and manage a well-defined project management process and champion ongoing process improvement initiatives to implement best practices for Project Management in an Agile Technology Delivery context

• 1. 3-5 years of experience as a Solutions Consultant, Developer in designing and launching high quality software projects.
• Excellent knowledge in ERP, CRM catering to multiple domains preferred.
• 2. Experience of the full project cycle, integrating customer scopes into product requirements and driving prioritisation
• 3. Excellent problem solving, verbal and written communication skills
• 4. Advanced motivational, negotiation and analytical skills
• 5. Ability to work successfully in a cross-functional, global environment
• 6. Ability to handle multiple priorities simultaneously