Digital Infrastructure & Cloud Lead

Saudi's Only Digital Infrastructure & Cloud Lead Role Purpose

Deliver and operate Company's cloud and infrastructure platforms through hands-on provisioning, IaC, automation and observability, ensuring environments are stable, secure, and reproducible , Enable reliable application delivery and resilient operations by resolving complex incidents, reducing manual effort via automation, and maintaining operational knowledge for the infrastructure team.

• Implement and maintain cloud and on-prem infrastructure using approved patterns and infrastructure-as-code (IaC) templates; provision resources, networks, storage and platform services.
• Deploy and validate environments for dev/test/stage/prod with repeatable pipelines, ensuring environment parity and reproducible builds.

• Develop and maintain IaC modules, automation scripts and deployment pipelines to reduce manual steps, enable repeatability and support self-service provisioning.
• Create and maintain automated operational playbooks (config drift remediation, automated patching, self-heal) to lower toil and speed recovery.

• Implement observability (metrics, logs, traces), build dashboards and alerts, and tune monitoring thresholds to enable proactive detection and rapid troubleshooting.
• Perform performance analysis and tuning (compute, storage, network), contribute to capacity forecasts and support right-sizing efforts.

• Apply platform hardening, patching, backup and recovery procedures; enforce configuration baselines and remediation actions to meet security requirements.
• Support DR exercises and backup verification; implement resilient deployment patterns (multi-AZ, failover)

• Act as escalation point for complex incidents: triage, diagnose root cause, implement fixes or workarounds and follow through to closure with documented RCA.
• Collaborate with application teams, integration owners and third-party vendors to resolve cross-stack faults and reduce recurrence.

• Provide periodic operational updates to Section Head on deployments, incidents, risks and improvements.
• Maintain runbooks, configuration baselines, deployment playbooks and change records; contribute to the team knowledge base and onboarding material.

• Conduct day-to-day activities while ensuring compliance to policies and procedures
• Contribute to the identification of opportunities for continuous improvement of systems, processes taking into account leading practices, changes in business environment, cost reduction and productivity improvement.

• Minimum 3 years of experience in a related field or equivalent is required.
• A bachelor’s degree in Engineering, Computer Science, Information Technology (IT), or equivalent is required.
• Preferred certifications: in infrastructure and architecture, including Cisco CCNP VMware VCP-DCV for virtualization, ITIL, and CompTIA Network+/Security+/A+ ,Fortinet NSE.