Technology Lead Job Jeddah area,Saudi Arabia,IT/Tech

Job Objective:

Analyze, develop, and manage the company's technical and business systems, connecting departmental needs with suitable technology solutions. The role focuses on ERP, Odoo, Magento, and E-commerce platforms, serving as a link between business and technical teams to improve operational efficiency, data quality, and digital transformation.

Key Responsibilities:

Manage and monitor the company's systems as a System Administrator, including users, permissions, configurations, and technical support.
Analyze departmental needs and translate them into clear technical requirements.
Manage and develop ERP systems and monitor their integration with other systems.
Implement and manage Odoo, including Sales, Inventory, Procurement, Accounting, and Human Resources modules.
Manage and develop the Magento platform and integrate it with company systems, payment gateways, and shipping providers.
Operate and improve E-commerce platforms, including user experience, orders, inventory, payments, and delivery.
Work as a Product Owner by defining priorities, managing the product backlog, and writing user stories and acceptance criteria.
Analyze current processes and identify opportunities for automation and reducing manual work.
Prepare process maps and maintain system, procedure, and business requirements documentation.
Coordinate with developers and service providers to implement system changes and integrations.
Analyze system incidents and technical problems, identify root causes, and follow up on resolutions.
Participate in system and update testing and conduct UAT before launch.
Monitor APIs, databases, and data flows across ERP, Odoo, Magento, and E-commerce platforms.
Prepare reports and dashboards related to system performance, sales, and operations.
Train users, provide guidance and support, and monitor system adoption.
Maintain system security, data integrity, backups, and business continuity.

Qualifications:

Bachelor's degree in Information Systems, Computer Science, Software Engineering, or a related field.
Practical experience working as a System Administrator.
Experience with ERP systems, preferably Odoo.
Experience with Magento and E-commerce platforms.
Previous experience as a Product Owner, Business Analyst, or Systems Analyst.
Good knowledge of databases, SQL, and APIs.
Familiarity with project management and documentation tools such as Jira and Confluence.

Skills and

Competencies:

Systems and business process analysis.
ERP and Odoo management.
Magento and E-commerce management.
Product Ownership and prioritization.
User, permissions, and systems administration.
Root-cause analysis and problem-solving.
System testing and acceptance criteria development.
Requirements and process documentation.
Communication with departments, developers, and vendors.
Time and priority management.
Accuracy and attention to detail.
Teamwork and problem-solving.
Proficiency in Arabic and English.