More jobs:
Technical Support Representative
Job in
Jeddah, Saudi Arabia
Listed on 2026-09-21
Listing for:
Tamkeen Technologies
Full Time
position Listed on 2026-09-21
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support -
Customer Service/HelpDesk
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
We are looking for a Technical Support Representative to join our Customer Service team in Jeddah , providing phone-based support to resolve technical issues and ensure a high-quality customer experience.
Responsibilities:- Handle inbound customer calls to diagnose and resolve technical issues
- Provide clear, professional guidance to customers in both Arabic and English
- Escalate complex technical cases to relevant internal teams when needed
- Maintain accurate records of customer interactions and resolutions
- Meet performance targets related to call quality, response time, and customer satisfaction
- Stay updated on product/technical knowledge to provide accurate support
- Bachelor's degree in an IT-relevant technical field
- Advanced proficiency in Arabic and English, with clear pronunciation
- Strong problem-solving and troubleshooting skills
- Excellent verbal communication and customer service skills
- Ability to work in a fast-paced, call center environment
- Willingness to work shifts (10 AM – 10 PM) with rotational days off
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×